Help Desk Articles

I recently purchased a 2TB Western Digital My Book and connected it up to my Windows PC at home. Everything was working great until I decided to restart the computer. […]

I recently got a blue screen of death (BSOD) error on a Windows computer. However, upon restarting the computer and adjusting BIOS settings, the BSOD error would still display, but […]

I recently ran into a problem where all my restore points in Windows were disappearing. If I created a system restore point and then restarted the PC, the restore point […]

Have you ever run into the problem where every time you start up Windows, you get the following message: Setup is preparing your computer for first use This happened to […]

I have a lot of music on my computer and even though I don’t use it as my primary media player or organizer, it’s nice to have it work properly […]

A client of mine started having a strange problem when browsing pictures and videos on his Windows 7 PC: it would popup with the following error message: COM Surrogate has […]

Having problems with your tab key in Windows 7? I know I am! My desktop machine runs Windows 7 64-bit and has been working fine for a months until a […]

I ran into an annoying problem on my Windows 7 virtual machine the other day when I tried to open Devices and Printers from the Start Menu. Instead of normally […]

So I encountered a strange problem recently where my mouse pointer/cursor would randomly jump around the screen, making it impossible for me to type anything! I never had this problem […]

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After […]

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it […]

If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems […]

Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install […]

Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang on the shutdown screen for […]

Although Windows XP did have a 64-bit version, it wasn’t until Microsoft released Windows Vista that consumers really had to make a decision of whether to buy the 32 or […]

Previously, I wrote an article on how to setup and configure a Windows HomeGroup. It’s a fairly straight-forward process and most people will not have issues getting it to work. […]

If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device […]